Outsourcing weathers the global crisis

• A report on the impact of the global financial crisis on the offshore BPO market, and the implications for South Africa shows that while the heady growth rates of 50% pa of recent years will decline, the sector globally will remain in positive territory with growth rates of 10% -15% forecast.
• It also shows that South Africa is in a better position than many countries to benefit from changes in the global conditions, especially in the financial services sector. For the full report see www.btrust.org.za
• The Monyetla Work Readiness pilot programme was completed. A  formal proposal was submitted to the department of labour for the training of a further 6000 work readiness candidates through Monyetla.
• South African and global leaders have agreed to form the board of a special purpose vehicle (SPV) to promote and develop this sector. The Business Trust and the dti have agreed to provide the seed funding for the SPV.  Establishment will proceed following  the briefing of the new Minister.